Connectivity Issues Due to AWS Outage

Resolved
Resolved
After 50 minutes

Connectivity has been fully restored. Thank you for your patience.

Recovering
After 25 minutes

AWS has identified the root cause of the Internet connectivity to the US-WEST Region and have taken steps to restore connectivity. They have seen some improvement to Internet connectivity in the last few minutes but continue to work towards full recovery.

Investigating

We're experiencing connectivity issues to our Web and API caused by an outage at our hosting provider, Amazon Web Services (AWS).

Began at:

Affected components
  • Web Site and Native Apps
  • API