Resolved

We are back up and running in both US and EU, but will continue to bring more servers back online to increase performance and reliability as the morning progresses.

Updated

We are back up and running in both US and EU, but will continue to bring more servers back online to increase performance and reliability as the morning progresses.

Recovering

Customers hosted in the EU are back up and running. We expect US customers to be up within the next hour.

Updated

CrowdStrike has posted a remediation and we are implementing it. The recovery is taking more time that initially expected.

Updated

CrowdStrike has posted a remediation and we are implementing it. We hope to be back online within the next hour.

Identified

We've confirmed there is a problem, caused by a widespread CrowdStrike outage impacting most of our servers. We're working to resolve the issue.

Investigating

We're experiencing an elevated level of Web and API errors and are currently looking into the issue.

Began at:

Affected components
  • Web Site and Native Apps
  • API
  • Email Notifications