Errors for users on devices set to Arabic locale

Resolved
Resolved
After 4 hours and 37 minutes

We have shipped a fix for a date-related issue affecting users with devices set to Arabic locales.

Users accessing EHS Insight in a browser only need to refresh to get the fix.

Native Windows app users can click on the upper right menu and select Check for Updates to get the fix.

Native iOS and Android users can update from the Google Play or Apple App Store to get the fix.

Identified
After 3 hours and 50 minutes

We've confirmed there is a problem, we're working to resolve it.

Investigating

We are investigating errors interacting with forms and reports on devices with their locale set to Arabic (ar, ar-AE, ar-EG).

Began at:

Affected components
  • Web Site and Native Apps